FAQ

Q: What if the weather is bad?

A: If light rain or a breeze is forecast then the tour will usually go ahead. If there is persistent rain and/or strong winds forecast then the tour will most likely be cancelled and a credit note or reschedule provided.  If we have coastal fog, then an inland route will be offered and vice-versa if it is hill fog, then a coastal route will be offered.

Q: What should I wear?

A: The following are advised:

  • Comfortable, loose fit clothing or sports kit preferably.  Jeans or tight-fitting trousers may cause discomfort.
  • If wearing long trousers please note that these will have to be tucked into socks so they don’t catch on the bike chain.
  • Wearing layers is also sensible so that you can take them off/put them on when you get hot/cold.
  • For the ladies – strappy/strapless tops are not a good idea – exposure to the sun and to others may be an undesirable side-effect!
  • A waterproof.

Q: What about on my feet?

A: Trainers (sneakers), pumps or sturdy walking shoes/boots – no heels or flip-flops please!

Q: What do I need to bring with me?

A: The following:

  • A waterproof
  • A bottle of water
  • Sun-block
  • Sunglasses (not necessarily because of the sun – to stop flies going in your eyes!)
  • Money for refreshments (£5 p.p.)
  • Towel/bathers (optional)

Q: Can I use my own bike?

A: Yes! Please make sure that it is in good working order as the guide cannot be responsible for any defects and is not insured for any incident that occurs because of a mechanical issue with a bicycle that hasn’t been hired through the tour supplier.

Q: When should I get to the start point?

A: If you are on your own bike, then 10-15 minutes before the start time is fine.  If you are hiring a bike then 20-30 minutes before the start time is advisable.

Q: Is there transport from the finish back to the start point?

A: No, please make arrangements to get back.  All the rendezvous points are on the bus routes, so it should be possible to catch a bus between points.

Q: What is included in the price of the tour?

A: There are 2 types of tour:

  1. Just a tour – you bring your own bike, helmet and lock;
  2. Bike, helmet and lock hire, together with the tour

Refreshments, entry to any museums etc., are all additional costs at your own expense, with the exception of the CIDER TOUR – there is a charge for this, which is included in the tour price.

Q: Will there be toilets en-route?

A: Yes, breaks for refreshments and for natures calling are factored in along the way and we will always start and end the tours where there are “facilities”.

Q: How do I get my hire bike?

A: Bikes will be at the start point and you will be allocated an appropriate bike dependant on your age, gender and height.

Q: Do I have to wear a helmet?

A: Yes – I will not take anyone on the tour without one – this is non-negotiable.

Q: Do I have to wear a hi-viz waistcoat?

A: Yes – I will not take anyone on the tour without one – this is non-negotiable.

Q: How fit do I have to be to go on these tours?

A: Guernsey is quite hilly, so a reasonable level of fitness is required as the terrain is steep in places, though of course you have the option of getting off the bike and walking if it’s too much!  If you haven’t been on a bike for 20 years, then these probably aren’t the tours for you.  The tours are between 2 and 4 hours long and you’ll be cycling for about 2/3rds of that, so you need to ask yourself whether you can cycle for that long?  Of course a certain amount of modification is possible on the tours to accommodate anyone who is really struggling to keep up.  If you are deemed to be a liability to yourself or others on the tour then the guide will make arrangements for you to be picked up, for your own safety.

Q: How good a cyclist do I have to be?

A: You should be proficient and confident cycling on roads.  Guernsey roads are narrow and mostly 2 way, so cars will pass quite close, albeit slowly.  Although we try to minimise the number of main roads that are travelled along, it is inevitable that we have to ride along or cross them at some point.

Q: What about First Aid, Health and Safety, etc?

A: Your guide is trained in basic emergency First Aid and carries a First Aid kit and charged mobile phone.  Anyone booking a tour will have had to confirm that they have read, understood and imparted the details of the Terms and Conditions, which includes the Health & Safety details, to the rest of the adults taking part, when confirming their booking.

Q: What happens if there’s an accident?

A: As a member of the Bailiwick of Guernsey Guild of Guides (BGGAG), the tour guide is covered by the BGGAG insurance policy for any accidents caused through the actions of the guide.  If there is a fault with a hired bike, this is covered by the bike hire supplier’s insurance policy.  If the participant or their non-tour hired bike is at fault then the participants own insurance policy will be liable.

ADDRESS

Santa Clara
Houmet Lane
Vale
Guernsey
GY6 8JG

TELEPHONE

07781 433 611